Security and Permissions
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I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to check 6-digit code in email. (same computer)
My email account was disabled (long time no use and I forgot the password), I can't login to my email to check the 6-digit code.
I only want to login Dropbox without check email 6-digit code, so what can I do?
Thanks
Hello Walter
Yesterday, I sent a picture of the email you sent me of the account in Dropbox and the message that appears asking for the security code, but I did not receive any response. Did you receive the message I sent?
Thanks for the nudge @Tagri
I've just followed up via email, so please have a look at your inbox and we'll take it from there.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Yes, thank you Jay
I have an old account with Dropbox. It know the email and old password but that email does not exist anymore to access the 6 digit security number from to enter into the account. I have tried the suggestions in the help section -that is a colossal waste of time by the way. Can anyone help me with this?
Hi @HAS1, I've merged you to this thread to keep similar queries together.
Could you contact the support team by opening an incognito/private browsing window, while not signed into your account, and accessing this link?
Please make sure to pick an email to which you can receive and send emails from.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi @Jimi14, could you contact the support team by opening an incognito/private browsing window, while not signed into your account, and accessing this link?
Make sure to enter an email to which you can receive and send emails from.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi @Jimi14, if you have trouble creating a ticket, we can always try opening one on our end for you, just let us know!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Yea please that would be amazing
I’m jimi [email removed as per Community Guidelines]
Hi there!
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