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Forum Discussion
Keyonkk
3 years agoHelpful | Level 5
Can't access email to get 6-digit code
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to chec...
Hello14
Explorer | Level 4
All my Photos/videos are uploded in dropbox. The mail dosent exsist anymore, and I have forgot the password. I Was logged out when i change my phone. I did a new account to get help to solve my problem. All my Photos/videos is from my girls childhood. Please help!
Rich
2 years agoSuper User II
Hello14 wrote:
The mail dosent exsist anymore, and I have forgot the password.
If you're unable to sign in to your account due to a forgotten or expired password, you'll need access to the email address associated with your Dropbox in order to receive reset information. Without access to the email (or another device already signed in to the account) it's not possible to gain access to the account. Your best option will be to contact the mail provider and see if the email address can be reactivated.
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