You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
How can I rotate users with a fixed number of licenses in a business plan?
We are small organisation where three people from the management should share documents.
We decided to purchase Dropbox Business with 3 licenses.
One person created the Dropbox account, and automatically became ADMIN. His email become the address used by Dropbox to communicate the issues affecting the whole team.
Other people were invited by admin via invitation process.
Now - in this organisation, management regularly rotate - one or more people leave the management, other people enter management.
At any given time, there are at most 3 people in the management.
What is the correct procedure to manage Dropbox accounts in this scenario?
For example - when Admin person is replaced in the management, how to transfer ADMIN role to differrent user?
There are two scenario variants: a) tranfer ADMIN role to already existing user b) transfer ADMIN role to newly added user - this, however, temporarily increases the number of users by 1 🙂 How to solve this?
- Jay
Dropbox Staff
Hi BD Pujmanove 12, thanks for bringing this to our attention.
Just for clarification, is the email used for the admin the same one, like admin@business.com, or is it a different user each time?
This will help me to assist further!
Hi Jay, thanks for the response
actually - foreseeing possible problems with the rotations - the ADMIN user e-mail was set to company official e-mail that is administrated by company chairman (which also should alwys become DROPBOX ADMIN). That is this e-mail is "admin@business.com"-like- Jay
Thanks for the info, this is generally the best option, since an email like that would remain the 'standard' and the new admin could take over the account and the email inbox to reset the password if need be.
While I understand that your Dropbox team is only 3 members, we do generally recommend at least 2 team admins, in the unlikely case that the email is no longer accessible in the future, and to prevent abuse by the sole admin. However, this can be something you can do if the company expands.
Do you need any further assistance on this matter?
