You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
BD Pujmanove 12
2 months agoExplorer | Level 3
How can I rotate users with a fixed number of licenses in a business plan?
We are small organisation where three people from the management should share documents. We decided to purchase Dropbox Business with 3 licenses. One person created the Dropbox account, and automat...
Jay
2 months agoDropbox Staff
Hi BD Pujmanove 12, thanks for bringing this to our attention.
Just for clarification, is the email used for the admin the same one, like admin@business.com, or is it a different user each time?
This will help me to assist further!
- BD Pujmanove 122 months agoExplorer | Level 3
Hi Jay, thanks for the response
actually - foreseeing possible problems with the rotations - the ADMIN user e-mail was set to company official e-mail that is administrated by company chairman (which also should alwys become DROPBOX ADMIN). That is this e-mail is "admin@business.com"-like- Jay2 months agoDropbox Staff
Thanks for the info, this is generally the best option, since an email like that would remain the 'standard' and the new admin could take over the account and the email inbox to reset the password if need be.
While I understand that your Dropbox team is only 3 members, we do generally recommend at least 2 team admins, in the unlikely case that the email is no longer accessible in the future, and to prevent abuse by the sole admin. However, this can be something you can do if the company expands.
Do you need any further assistance on this matter?
- BD Pujmanove 122 months agoExplorer | Level 3
Thank you for your reply, Jay.
I think I need instruction how to grant other user admin rights.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!