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82 TopicsImage previews in Explorer only showing the compressed preview for local files on Windows
Hello. Since the big Dropbox update in February 2025 I have been experiencing issues. I mainly use Dropbox in Windows file explorer, not on the Dropbox App / Site. I have Dropbox for Windows on 3 separate devices: (2) Windows 11 Laptops, and (1) Windows 10 Desktop - and I have am having the same issue on all devices. The main issue is image previews in the "preview pane" of the Windows file explorer. Before the update, if I had an image saved locally / set to "available offline", a full preview of the image would show up in the preview pane, just as it would if I was in a local folder on my computer, like my "Pictures" folder, or whatever. Also, images that were only in the cloud / set to "online only" would display a small compressed preview in the preview pane, which is fine. Since the February update, when I am in my Dropbox folder with images that have been downloaded locally, it will either only generate a small compressed preview in the preview pane, or no preview at all, and it takes a very long time for the preview to show up. However, the "online only" images are still behaving the same, showing only a small compressed preview in the preview pane, however the preview shows up faster than it does for a locally saved file... So strange. I do a lot of image editing and graphic design, so not being able to quickly scroll through my image folders and look at the previews puts a massive kink in my workflow. It has been driving me insane. It's like the Dropbox Windows app is having difficulty discerning which files are downloaded locally or just in the cloud. For some reason it is treating the downloaded files like they are still in the cloud, or even worse for some reason as sometimes a preview won't even load, compressed or otherwise. The green checkmark is there on the file, but the previews are compressed or don't show up at all. And this it not an intermittent problem, it is constant and has not gotten better since the update in February. I have been resorting to moving the images into a local folder on whichever device I am currently using so that I am able to scroll through them efficiently, and then re-upload them to the Dropbox folder when I am done working, and then download them to a local folder again on my next device. It is very annoying to do every time. There has to be a better way. I also checked the functionality of my OneDrive and iCloud folders in Windows, and they all show previews in the preview pane just fine, just like my local Windows folders. It is solely a Dropbox issue. I tried searching Reddit and could find nothing, so I started my own post on there, and there are a handful of other people that have come forward with the same problem. Someone from Dropbox commented on my Reddit post and suggested that I post on here, so here I am. Any help out there?? Thank you.57Views1like6CommentsHow to move many photos from the Dropbox mobile app to Google Photos on an iPad?
I am collecting photos from many parents for a team banquet…now i have hundreds of photos uploaded from various people that i need to move to Google Photos or something similar to create a video montage. I cannot export the photos unless I select them one by one (UGH)…is there another option to move them all to google in bulk? Or to another app to make a simple video montage??? Thank you.22Views0likes3CommentsI can't paste the screenshots I capture on Windows
For some reason I cannot pate the screenshots after I press "Print Screen". I have dropbox on my pc set to copy link when image is ready and then there is a pop up on the bottom right when I take a picture and it says "press ctrl+v to copy" BUT IT DOESN'T work at all!560Views0likes47CommentsWhy was the way screenshots were handled changed?
Me and my friends question what drove the people behind this software to break something intentionally like that? I work as a Quality Assurance expert, and can only see this change as sabotage. When I press "PrtSc" I want the image to be copied into my clipboard. The fact that it was saved into the screenshots folder wasn't always desired, but I could deal with it (always cleaned up that folder once a month). But now that doesn't happen. I get so many extra steps, and if I opt out of it, I'm left with nothing. Sure, I could just install a different software for making screenshots, but that seems so stupid to do, given what worked before!168Views2likes11CommentsMy screenshots don't save to my Dropbox account on Windows, even though the feature is enabled.
My screenshots are not saving to Dropbox at all even though the option is checked to do so right under settings. In fact I have the Snipping Tool for Windows 11 turned 100% off because I hate the dang thing and prefer screenshots hence why I use the "PRT SC" button in the first place! I don't want Screenshots going to Microsoft's Stupid "OneDrive" and turned that feature off as well for that known trash for OneDrive destroyed my system and took over my desktop on my old laptop and my backup that I personally made via an External Hard Drive and a Hard Drive Enclosure with my old laptop's hard drive (since it was a power port issue that killed it) and not a hard drive failure was able to get everything back but my horror it was all still connected under a link to OneDrive and my new laptop during setup forced everything to OneDrive but unmapped everything from OneDrive to where I want it and took control back from Microsoft (wish the same can be said about the Start Menu) but that's not what I'm here for. Ever since I had to get a new laptop because my old one died my screenshots will not save to Dropbox at all and they don't ever appear in my Dropbox "Screenshots" Folder. I literally have to open up Paint on my laptop and paste the screenshot there just to get it then put it into Dropbox. So to reiterate it in punctuated facts: EVER SINCE I GOT THIS NEW LAPTOP AND INSTALLED DROPBOX (BASIC) ALL OF MY SCREENSHOTS DO NOT GO TO MY SCREENSHOTS FOLDER IN DROPBOX EVEN THOUGH MY SETTINGS ARE SET FOR THAT! Here's direct proof that Settings show that Screenshots are 100% set to save to Screenshots in Dropbox yet I go that folder and the screenshot I took is not there, it is on the Windows 11 Clipboard and I have to paste it into MS Paint then manually save that picture to Dropbox and the Screenshots folder where I wanted it in the first place!57Views0likes5CommentsIs it possible Dropbox deleted my photos due to inactivity/being over-quota?
Hello, Has dropbox at anytime removed/deleted photos due to low storage or not accessing dropbox w/in a certain time frame? I have dropbox accounts under two separate email addresses. One has photos and the other does not. I created them so that I could put photos on them so Im a bit confused why Id have an account and no photos and I seem to think the 2nd account had photos. Is there anywhere I can check as to the history? What could have happened to my photos? I did look through some articles and didnt really understand them...other than asking if the photos stored on DropBox are somehow connected to our PC's? There was something mentioned about syncing them. I only recall adding photos to drop box as a storage device. idk honestly. Thanks for any information you can provide.41Views0likes6CommentsI deleted a photo from my phone and it got deleted from Dropbox
I deleted a photo from my phone while I was out. When I got home there was a dropbox notification that the photo had been deleted from Camera Uploads. Earlier support says this shouldn't happen. How do I disable this feature?29Views0likes1CommentPhoto updates to USB from Dropbox
Hi, I’m an Emergency Services photographer, and I regularly provide USB’s filled with images of their station, trucks and personnel. Each time I receive a USB back to add new content, I have to manually delete the existing files from the USB to put the new Synced DropBox stuff onto it or manually select the rows of photos and Copy & Paste them onto the USB file. upload the updated versions, and then copy everything back onto the USB. It would be incredibly helpful to have a feature where I can simply select new content and press “Upload New Content to USB,” allowing the system to automatically update the drive with only the new additions. (I upload photos from my iPad onto the cloud then use the Dragging and Copy and Paste feature on laptop.) I’d love for this idea to be considered! - Ty105Views0likes5CommentsThe Photos page on the website is very slow, why?
Hi everyone, My name is Benoit, and I have been a Dropbox user since 2016. For me, my entire life is in Dropbox, and it is very important for me to have access to your solution. However, I have a small issue when trying to view my photos on the website (https://www.dropbox.com/photos). It is very difficult to find a specific photo, and the page loads very slowly! For example, when I try to find a picture from year, the page takes a long time to load. I set the filter to the year 2022, and it takes 4 to 5 minutes to display all the photos from that year! I tried in different browsers like Google Chrome, Firefox, and Brave, but it's the same issue. Also, I tried in Linux Mint, Windows (10 and 11) and I've the same problem. My wife uses a different solution, like Google Photos(🤮), and when she wants to find a photo, it is not as slow as Dropbox and she can search for a photo by name. Why don’t you have this filter in Dropbox? Best regards, Benoit49Views0likes3CommentsPasta privada para fotos
Devido ao aumento significativo do armazenamento de fotos íntimas, print ou fotos particular, em dispositivos móveis e ao fato de esses aparelhos/computares serem frequentemente emprestados a outras pessoas, seria essencial a criação de uma pasta privada para fotos com um nível de segurança mais elevado. O vazamento de fotos privadas na internet pode causar danos irreparáveis. Além disso, uma sugestão que considero relevante é a exigência de Face ID ou outro mecanismo de autenticação avançado não apenas em celulares, mas também em computadores. Atualmente, esse nível de segurança não está presente em todas as plataformas, tornando necessário um reforço na proteção de fotos enviadas para a nuvem, garantindo a privacidade e prevenindo acessos não autorizados. Acredito que o Dropbox poderia dedicar mais atenção a essa questão, pois não me sinto seguro ao armazenar prints ou fotos da galeria do meu celular. Seria fundamental a implementação de camadas extras de segurança para evitar vazamentos ou acessos indevidos.39Views0likes1Comment