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Forum Discussion
Can I recover a deleted account?
I deleted my dropbox account by mistake and would really like to recover it. I had an account under [removed per the Community's Guidelines]
- Jay
Dropbox Staff
Hi james74, thanks for posting on the Community!
If a Dropbox account is deleted by a user, then it wouldn't be possible to recover the account or the files within, unfortunately.
Was the account part of a Dropbox Business team by any chance, or was a personal account?
This will help me to assist further!- can we recover a deleted personal account from dropbox
- Rich
Super User II
basheer wrote:
can we recover a deleted personal account from dropboxIf you deleted the account or it if was deleted due to inactivity, no, it cannot be recovered. If the account was part of a Business team and deleted within the last 7 days, the team admin might be able to restore it.
The account was the bussines one under the Name removed
- Jay the account is bussines one
I deleted my dropbox account not realizing that my filmmaker pro was on dropbox - how can I recover it?
- Hi my former business account got deleted and I only realised it a month too late. Is there any way my account and data can be recovered?
Hello! Today I was trying to login to my Dropbox account, and apparently I had to sign up so I guess it got deleted. I had 50gb of data on it. Is it possible to recover it? I had important stuff back there :(. Thank you
- Hannah
Hey codreanuflavius, thanks for reaching out to us and sorry to hear about this.
Was the account deleted due to inactivity? And was it an individual one or part of a Dropbox Business team?
Hey! Thank you for answering. The account was deleted due to inactivity.
