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Forum Discussion
Can I recover a deleted account?
I deleted my dropbox account by mistake and would really like to recover it. I had an account under [removed per the Community's Guidelines]
Jay
Dropbox Staff
Dropbox StaffHi james74, thanks for posting on the Community!
If a Dropbox account is deleted by a user, then it wouldn't be possible to recover the account or the files within, unfortunately.
Was the account part of a Dropbox Business team by any chance, or was a personal account?
This will help me to assist further!
If a Dropbox account is deleted by a user, then it wouldn't be possible to recover the account or the files within, unfortunately.
Was the account part of a Dropbox Business team by any chance, or was a personal account?
This will help me to assist further!
can we recover a deleted personal account from dropbox
- Rich
Super User II
basheer wrote:
can we recover a deleted personal account from dropboxIf you deleted the account or it if was deleted due to inactivity, no, it cannot be recovered. If the account was part of a Business team and deleted within the last 7 days, the team admin might be able to restore it.
Hello,
I deleted by mistake my personal drobox account, Can i recocer it?
- Megan
Hi gpantelios7, sorry to hear about that!
If you deleted your Dropbox account, you can re-create it using the email address you used before, however you wouldn't be able to recover the files that the old account had before.
I hope this clarifies!
- The account was not used for four years but with files that the organisation want to retrieve
