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Forum Discussion
Can I recover an account deleted by someone else?
I had a business Dropbox account that I integrated with another account for ease of uploading files to their Dropbox, however my Dropbox account was deleted and I no longer have access to my files. Is someone else able to delete my Dropbox account without my knowledge, such as someone who was an admin on the account I integrated mine with? The account I integrated with belonged to a company I no longer work with, but it seems they simply deleted my account entirely instead of separating their account from mine. I didn’t know this was possible and now have lost years worth of files at the hands of someone else.
Hi KyleE1
Yes - as soon as you became part of the Business Team they took complete control of everything to do with it - including deleting the account etc.
As long as it was deleted within the past 7 days you can get them to restore it and then remove you from the team, however, only they can do that. If its over 7 days I'm afraid its not recoverable.
- Mark
Super User II
Hi KyleE1
Yes - as soon as you became part of the Business Team they took complete control of everything to do with it - including deleting the account etc.
As long as it was deleted within the past 7 days you can get them to restore it and then remove you from the team, however, only they can do that. If its over 7 days I'm afraid its not recoverable.
- Wow, that’s crazy they have the ability to do that despite not owning the account. Guess I lost years worth of files then as it has been more than 7 days. Good to know though as I know to never use Dropbox again so I can avoid this insanity that will likely cost me thousands of dollars.
