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Forum Discussion
james74
4 years agoNew member | Level 2
Can I recover a deleted account?
I deleted my dropbox account by mistake and would really like to recover it. I had an account under [removed per the Community's Guidelines]
- 3 years ago
basheer wrote:
can we recover a deleted personal account from dropboxIf you deleted the account or it if was deleted due to inactivity, no, it cannot be recovered. If the account was part of a Business team and deleted within the last 7 days, the team admin might be able to restore it.
Sandile_ndawonde
Explorer | Level 4
The account was the bussines one under the Name removed
Sandile_ndawonde
11 months agoExplorer | Level 4
Jay the account is bussines one
- Mark11 months agoSuper User II
It wont be possible to do that Sandile_ndawonde - once an account is deleted its permanently deleted immediateley. Business accounts that still have an account running (i.e. the owner cancels somebody within the business but still pays the licence fee) can recover for 7 days, but, after that its not possible.
Also, once an account is inactive for over 12 months it would be deleted anyway.
So, even if they didnt delete and just left it without paying the files would now be totally removed.
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