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Forum Discussion

halfapug's avatar
halfapug
New member | Level 2
5 months ago

Can I recover a deleted account or the files that were stored there?

A few days ago my grandson thought he was helping me by deleting files, apps, etc. that were taking up space as long as they weren’t used often. He deleted my Dropbox account because all he saw were ...
Restore
  • Walter's avatar
    Walter
    5 months ago

    Hey halfapug - sorry to hear about this.

     

    I'm afraid if the account was deleted as you mentioned, we won't be able to help recover the account or any of the files that were stored there.

     

    I wish I had a better answer for you. 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hey halfapug - sorry to hear about this.

 

I'm afraid if the account was deleted as you mentioned, we won't be able to help recover the account or any of the files that were stored there.

 

I wish I had a better answer for you. 

  • halfapug's avatar
    halfapug
    New member | Level 2
    5 months ago

    Thanks for the speedy and expected reply. I thought this would be the answer, but had to try.

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