You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
aassxx2222
5 months agoHelpful | Level 5
I need to recover my Dropbox account.
I want to get my old account back but I can't. I want to chat
- I want to recover my account, my lost mobile phone, and customer service
- MarkSuper User II
aassxx2222 wrote:
I want to get my old account back but I can't. I want to chatWhy cant you? We need more info here before anybody can even attempt to help.
Chat is available depending upon what paid plan you are on at www.dropbox.com/support.
- aassxx2222Helpful | Level 5I want to recover my account, my lost mobile phone, and customer service
- RichSuper User II
aassxx2222 wrote:
I want to recover my account, my lost mobile phone, and customer serviceYou need to provide more information before anyone will know how to help you. You say that you lost your mobile phone. Did you have two-step verification enabled on your account? Is it sending codes to your phone that you can't get?
What exactly is happening when you try to sign in?
- aassxx2222Helpful | Level 5نعم يطلب مني رمز التحقق وانا بدون بريد-إلكتروني
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