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Explorer | Level 3

8 months ago

Solved

Are there any default folders generated upon creating a new Dropbox account?

I have a mishmash of folders in my Dropbox dues to various synced devices and I was trying to track what I may have automatically backed up versus the folders I created. Some of the names are intuitively my own, but others are not so easy to discern.

So... what are the folders that appear when you sign up for a new Dropbox account before you modify any names or upload/sync any files to the cloud?

Create

FAQ

Zed
8 years ago
Hi djfrankief,

Let' s check on some things together:

1) Make sure you have configured your Antivirus/Firewall software to allow Dropbox to run.

2) Make sure you are not running a Beta version of the Dropbox app :

1. Log in to www.dropbox.com using your web browser.
2. Click on your name at the top right corner of the page.
3. Click on "Settings".
4. From the "Profile" tab, scroll down to the section titled "Preferences" and uncheck the box next to "Include me in early releases" if it is checked.
5. Then download the latest stable version of the Dropbox desktop application. Once you install the stable build, it might take some time to re-index the files and sync any pending changes.

3) Check for incompatible file names - You can use Dropbox's "Bad Files Check" webpage here to determine which files are not syncing due to incompatibilities:

4) If you made sure all of the above are configured correctly, please raise a ticket with our support team providing the context of the issue so that we can check what's going on.

Let me know if you need further help!

Thanks!

3 Replies

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Rich
Super User II
8 months ago
enigmachrysalis wrote:

So... what are the folders that appear when you sign up for a new Dropbox account before you modify any names or upload/sync any files to the cloud?

There are no default folders created for a new account.
- enigmachrysalis
  Explorer | Level 3
  8 months ago
  In previous versions I know there was at least a 'Public' folder (and there was a "Getting Started' PDF as well.) Do you mean there are no others in addition to that?
  - Rich
    Super User II
    8 months ago
    enigmachrysalis wrote:
    
    In previous versions I know there was at least a 'Public' folder (and there was a "Getting Started' PDF as well.) Do you mean there are no others in addition to that?
    
    No. I mean there are no files or folders at all in a newly created account. The Public folder hasn't been used in 12 years (Oct 4, 2012 to be precise).

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So... what are the folders that appear when you sign up for a new Dropbox account before you modify any names or upload/sync any files to the cloud?

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So... what are the folders that appear when you sign up for a new Dropbox account before you modify any names or upload/sync any files to the cloud?

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Some of the names are 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Are there any default folders generated upon creating a new Dropbox account?","moderationData":{"__ref":"ModerationData:moderation_data:794143"},"body":"

enigmachrysalis wrote:
\n
So... what are the folders that appear when you sign up for a new Dropbox account before you modify any names or upload/sync any files to the cloud?
\n

There are no default folders created for a new account.

In previous versions I know there was at least a 'Public' folder (and there was a \"Getting Started' PDF as well.) Do you mean there are no others in addition to that?

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enigmachrysalis wrote:
\n
In previous versions I know there was at least a 'Public' folder (and there was a \"Getting Started' PDF as well.) Do you mean there are no others in addition to that?
\n

No. I mean there are no files or folders at all in a newly created account. The Public folder hasn't been used in 12 years (Oct 4, 2012 to be precise).

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