Forum Discussion

Helpful | Level 5

4 months ago

I need to recover my Dropbox account.

I want to get my old account back but I can't. I want to chat

aassxx2222
4 months ago
I want to recover my account, my lost mobile phone, and customer service

Super User II

4 months ago

aassxx2222 wrote:
I want to get my old account back but I can't. I want to chat

Why cant you? We need more info here before anybody can even attempt to help.

Chat is available depending upon what paid plan you are on at www.dropbox.com/support.

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!