You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Hermosaboy
6 months agoNew member | Level 2
Immediate action advised: your Dropbox account is over capacity.
I am receiving emails that state: "Immediate action advised: your Dropbox account is over capacity."
However, I don't think I have any files in my dropbox currently even though it says I have 2.73 GB.
Any suggestions on how to figure out what is making up the purported 2.73 gb?
Looks like everything is in the backups.
That fixed it. Thanks!
- MeganDropbox Staff
Hey there, Hermosaboy, wishing you a great Monday ahead!
Could you check your account's plan page, and let me know what it reports there?
Do you have any Backups enabled?
Let me know more, and we'll take it from there!
- HermosaboyNew member | Level 2
Looks like everything is in the backups.
That fixed it. Thanks!
- MeganDropbox Staff
Glad to hear that we could locate the culprit Hermosaboy!
If you need something else, I'll be one post away! 😎
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!