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Forum Discussion

james74's avatar
james74
New member | Level 2
4 years ago

Can I recover a deleted account?

I deleted my dropbox account by mistake and would really like to recover it. I had an account under [removed per the Community's Guidelines]  
Account Access
Account Settings
Create or delete account
Restore
  • Rich's avatar
    Rich
    3 years ago
    basheer wrote:
    can we recover a deleted personal account from dropbox

    If you deleted the account or it if was deleted due to inactivity, no, it cannot be recovered. If the account was part of a Business team and deleted within the last 7 days, the team admin might be able to restore it.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey ltpe, thanks for reaching out to us.

 

I moved your post to this thread with info relevant to your query.

 

If you still have any questions, please let us know.

Drate101's avatar
Drate101
New member | Level 2
2 months ago
Hi my former business account got deleted and I only realised it a month too late. Is there any way my account and data can be recovered?
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 months ago
    Drate101 wrote:
    Hi my former business account got deleted and I only realised it a month too late. Is there any way my account and data can be recovered?

    No, sorry. 

     

    Inactive accounts are immediately not recoverable and business ones 7 days. 

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