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Forum Discussion

james74's avatar
james74
New member | Level 2
4 years ago

Can I recover a deleted account?

I deleted my dropbox account by mistake and would really like to recover it. I had an account under [removed per the Community's Guidelines]  
Account Access
Account Settings
Create or delete account
Restore
  • Rich's avatar
    Rich
    3 years ago
    basheer wrote:
    can we recover a deleted personal account from dropbox

    If you deleted the account or it if was deleted due to inactivity, no, it cannot be recovered. If the account was part of a Business team and deleted within the last 7 days, the team admin might be able to restore it.

ltpe's avatar
ltpe
New member | Level 2
11 months ago

I deleted my dropbox account not realizing that my filmmaker pro was on dropbox - how can I recover it?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Hey ltpe, thanks for reaching out to us.

     

    I moved your post to this thread with info relevant to your query.

     

    If you still have any questions, please let us know.

    • Drate101's avatar
      Drate101
      New member | Level 2
      15 days ago
      Hi my former business account got deleted and I only realised it a month too late. Is there any way my account and data can be recovered?
      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        15 days ago
        Drate101 wrote:
        Hi my former business account got deleted and I only realised it a month too late. Is there any way my account and data can be recovered?

        No, sorry. 

         

        Inactive accounts are immediately not recoverable and business ones 7 days. 

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