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Forum Discussion
Can't see "Show Dropbox as a save location in Microsoft Office"
I have installed Dropbox and Microsoft Office 365 on a new Windows 11 laptop. The option to 'Show Dropbox as a save location in Microsoft Office' is not shown in the Preferences - General settings box as it should be. I have a couple of older machines, Windows 10 and Windows 11, and the option is shown in those.
Any suggestions as to a fix will be most welcome.
- Rich
Super User II
I have installed Dropbox and Microsoft Office 365 on a new Windows 11 laptop. The option to 'Show Dropbox as a save location in Microsoft Office' is not shown in the Preferences - General settings box as it should be.
If that installation has the new Dropbox for Windows update, then Dropbox cannot be added as a place in Microsoft Office.
- Hannah
Dropbox Staff
Hey PeteHutch, thanks for your post.
Can you let us know what the Dropbox sync status and version is on this Windows 11 laptop, compared to your other computers?
You can see this info by hovering over the Dropbox icon in your system tray.
Thanks in advance.
Hi Hannah,
I sent this reply a few hours ago but it seemed to disappear.
I have looked at the Dropbox sync status and version on three other computers, namely a Windows 10 desktop, a Windows 11 desktop and a Windows 10 laptop. On all of them the sync status is 'Up to date'. Also, on all of them the version is 212.4.5767. On my new Windows 11 laptop the sync status is also 'Up to date', but the version is 211.4.6008. I presume that is an older version, but it was downloaded from your website only yesterday. I can't see a way of updating it. In any event, according to your website updates should happen automatically.
What next?
Peter
