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Forum Discussion

james74's avatar
james74
New member | Level 2
4 years ago

Can I recover a deleted account?

I deleted my dropbox account by mistake and would really like to recover it. I had an account under [removed per the Community's Guidelines]  
Account Access
Account Settings
Create or delete account
Restore
  • Rich's avatar
    Rich
    3 years ago
    basheer wrote:
    can we recover a deleted personal account from dropbox

    If you deleted the account or it if was deleted due to inactivity, no, it cannot be recovered. If the account was part of a Business team and deleted within the last 7 days, the team admin might be able to restore it.

basheer's avatar
basheer
New member | Level 2
can we recover a deleted personal account from dropbox
Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
basheer wrote:
can we recover a deleted personal account from dropbox

If you deleted the account or it if was deleted due to inactivity, no, it cannot be recovered. If the account was part of a Business team and deleted within the last 7 days, the team admin might be able to restore it.

  • gpantelios7's avatar
    gpantelios7
    New member | Level 2
    2 years ago

    Hello,

     

    I deleted by mistake my personal drobox account, Can i recocer it?

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi gpantelios7, sorry to hear about that! 

       

      If you deleted your Dropbox account, you can re-create it using the email address you used before, however you wouldn't be able to recover the files that the old account had before. 

       

      I hope this clarifies!

      • gpantelios7's avatar
        gpantelios7
        New member | Level 2
        2 years ago

        Hello Megan,

         

        How can I recover my files from the deleted account?

  • Sandile_ndawonde's avatar
    Sandile_ndawonde
    Explorer | Level 4
    11 months ago
    The account was not used for four years but with files that the organisation want to retrieve

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