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Forum Discussion
Is it possible to pay for a Dropbox subscription for users from Russia?
Hello! Is it possible to pay for dropbox subscription for users from Russia? I've failed to pay for Plus subscription with Mastercard and Visa cards of russian banks, they are not more applied for foreign transactions. I've also failed to pay for Plus with Union pay credit card.
Other users from Russia and dropbox team, tell please is it a way for users from Russia make payments for subscription?
guys all Russian users have this problem, include me. Can you try to find alternative payment system for us? because Mastercard, Visa, PayPal not working for us anymore/
Good afternoon. I am very worried.
1. How to pay for Dropbox from Russia? After the imposition of illegal sanctions?
2. What will be the files after a long period of no payment from me? Will they not be removed? How to leave them?
3. How long can I not pay?
4. Can I pay with Bitcoin?
Thanks for the answer. I hope you understand the situation.
I am not responsible for the war.Yes, sure
- Hannah
Dropbox Staff
No worries, I just emailed you, so make sure to check your inbox.
Hello, I have the same problem, could you please help me? I can't just try to change the card for the card of another bank, the sistem says that "we have tecnical problems" and it lasts for several weeks that I'm trying to change the billing options. I think that this option is closed for users from russia now, but may be there are some ways to help me?
help me, please. my mail [removed per the Dropbox Community Guidelines]
Hello, due to the blocking of Russian Visa and Master card, I cannot pay for my account. I do not yet know legal possibilities to pay foreign bills. Maybe you can give me some advice?
Good day, I am very worried about my data in the Dropbox. Recently I have no legal ways to pay for my plus account. What are the consequences for not paying? How long my data will be stored without payment? Can I pay with Bitcoin? Thank you for the answer.
I need this account keep working, support answer nothing and now i cant have a support because loose my paid account, please contact with me if you have some idea how to pay from Russia.
I have the same problem. Whom can I email to solve it?
I need the resolve this problem too, please contact with me in my assigned email @hannah
How do I pay plus if I live in Russia? And how do you plan to solve this problem?
help me with the account payment. I'm in Russia. The card does not work. my mail [email removed as per Community Guidelines] thanks
Mobile payment for apple store really works, just try
Good afternoon, how can I pay next year?
