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Forum Discussion

Gleb K.1's avatar
Gleb K.1
New member | Level 2
3 years ago

Is it possible to pay for a Dropbox subscription for users from Russia?

Hello! Is it possible to pay for dropbox subscription for users from Russia? I've failed to pay for Plus subscription with Mastercard and Visa cards of russian banks, they are not more applied for fo...
Billing
Dropbox Plus
Payments
Plans
Gleb K.1's avatar
Gleb K.1
New member | Level 2

Yes, sure

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 years ago

No worries, I just emailed you, so make sure to check your inbox.

  • enikolaeva's avatar
    enikolaeva
    Explorer | Level 4
    3 years ago

    I have the same question. My plan has been downgraded and there is no way for me to pay from my Russian cards.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hi enikolaeva, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

      • enikolaeva's avatar
        enikolaeva
        Explorer | Level 4
        3 years ago

        Yes, sure.

        That's fine.

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