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kira25's avatar
kira25
New member | Level 2
29 days ago

Can't cancel subscription

As you can see i my free trial will end on 23, i already checked the settings multiple times but there is no way to cancel there, contacting support is also a no go because it says its not part of the plan or something, i only made an acc here because i wanted to download something which requires me to do so but i never used any of the services, feels bad to be billed on something i would never use.

I also tried logging on mobile but cancel sub is nothing to be found, i hope you could assist me on my problem.

  • the matter is solved, turns out my adblock is blocking the option to cancel (weird). i already canceled my subscription.

  • kira25's avatar
    kira25
    New member | Level 2

    the matter is solved, turns out my adblock is blocking the option to cancel (weird). i already canceled my subscription.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff

      Glad to hear it's sorted and thanks for keeping us in the loop kira25 

       

      Let us know if anything else comes up!

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