You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Gleb K.1's avatar
Gleb K.1
New member | Level 2
3 years ago

Is it possible to pay for a Dropbox subscription for users from Russia?

Hello! Is it possible to pay for dropbox subscription for users from Russia? I've failed to pay for Plus subscription with Mastercard and Visa cards of russian banks, they are not more applied for fo...
Billing
Dropbox Plus
Payments
Plans
Anna Grinevich's avatar
Anna Grinevich
Explorer | Level 4

Good day, I am very worried about my data in the Dropbox. Recently I have no legal ways to pay for my plus account. What are the consequences for not paying? How long my data will be stored without payment? Can I pay with Bitcoin? Thank you for the answer.

AnnaSin's avatar
AnnaSin
Explorer | Level 4
3 years ago

I need this account keep working, support answer nothing and now i cant have a support because loose my paid account, please contact with me if you have some idea how to pay from Russia.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!