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Forum Discussion
Is it possible to pay for a Dropbox subscription for users from Russia?
Hello! Is it possible to pay for dropbox subscription for users from Russia? I've failed to pay for Plus subscription with Mastercard and Visa cards of russian banks, they are not more applied for fo...
Hannah
Dropbox Staff
Dropbox StaffHey Gleb K.1, thanks for posting your question to our Community.
Can I actually send you an email, so we can look into your query together?
Let me know.
Yes, sure
- Hannah
No worries, I just emailed you, so make sure to check your inbox.
I have the same question. My plan has been downgraded and there is no way for me to pay from my Russian cards.
did you find any way to solve problem with the payment?
The solution I used: change method of payment in App store to Mobile Phone, and then buy Dropbox plus via App store. Working so far...
Hello, I have the same problem, could you please help me? I can't just try to change the card for the card of another bank, the sistem says that "we have tecnical problems" and it lasts for several weeks that I'm trying to change the billing options. I think that this option is closed for users from russia now, but may be there are some ways to help me?
help me, please. my mail [removed per the Dropbox Community Guidelines]
