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Forum Discussion

Gleb K.1's avatar
Gleb K.1
New member | Level 2
3 years ago

Is it possible to pay for a Dropbox subscription for users from Russia?

Hello! Is it possible to pay for dropbox subscription for users from Russia? I've failed to pay for Plus subscription with Mastercard and Visa cards of russian banks, they are not more applied for fo...
Billing
Dropbox Plus
Payments
Plans
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey Gleb K.1, thanks for posting your question to our Community.

 

Can I actually send you an email, so we can look into your query together?

 

Let me know.

tridaktna's avatar
tridaktna
Explorer | Level 3
3 years ago

Hello, I have the same problem, could you please help me? I can't just try to change the card for the card of another bank, the sistem says that "we have tecnical problems" and it lasts for several weeks that I'm trying to change the billing options. I think that this option is closed for users from russia now, but may be there are some ways to help me?

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