You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Jeannette1612's avatar
Jeannette1612
New member | Level 2
10 months ago

"Cannot find module" error on Dropbox app (Mac Os ventura 13.6.5)

I receive this message and wonder how to solve it. 

I work on a mac in Mac Os ventura 13.6.5

I look forward to some help. Thanks!

  • Hi Nancy, it is already solved by installing dropbox again. thanks for your reaction. 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Hi Jeannette1612, hope you’re doing well! 

     

    Can you clarify when this error appears exactly on your screen? What steps are you taking, right before it comes up? 

     

    Also, what’s the app version of Dropbox that you’re using on your device? 

     

    Let me know, and we’ll take it from there.

    • Jeannette1612's avatar
      Jeannette1612
      New member | Level 2

      Hi Nancy, it is already solved by installing dropbox again. thanks for your reaction.