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Forum Discussion
WonderingAboutThat
2 years agoHelpful | Level 6
After removing dropbox from my Mac, it still appears in "login" items. Help?
I am running the latest version of Ventura on Mac. After being a long time fan of dropbox, I decided to stop using it after having problems with the syncing function and the way it would move files a...
- 5 months ago
Thank you so much!! This terminal command
cd ~/Library/LaunchAgents rm com.dropbox.DropboxMacUpdate.agent.plist
finally solved my issue of Dropbox appearing in the Allow in the Background menu under Login Items. Woot!
Jay
2 years agoDropbox Staff
Hi WonderingAboutThat, thanks for bringing this to our attention.
If you're looking to completely remove the Dropbox desktop application, try following the steps in the advanced reinstallation article.
Up until step 4 should be the last step you need to uninstall the app entirely, anything after that is to reinstall the app.
Keep me updated with any progress!
- dbfsitot2 years agoNew member | Level 2
I am also having this problem. I tried this approach and it didn't work. Please advise on how to remove Dropbox from my computer entirely.
- dbfsitot2 years agoNew member | Level 2
I'm having a problem where I removed Dropbox permissions for login and notifications but I still get notifications that Dropbox wants to run things in the background. I have tried removing the app, following the advanced reinstallation to delete all remaining Dropbox system folders, and nothing has helped. Please advise on how to remove Dropbox from my computer.
- WonderingAboutThat2 years agoHelpful | Level 6
Here is what worked for me, restart in safe mode, then shut down the computer and turn it back on in normal mode (that's what an apple advisor suggested). That stopped the notification from popping up anymore. I still have Dropbox listed in "Allow in the Background" in "Login Items" and neither apple support or dropbox support have been able to figure out how to remove it (and I've contacted multiple people from each support team).
Good luck!
- WonderingAboutThat2 years agoHelpful | Level 6
Thank you for your response.
Unfortunately this did not work.
After this command:
sudo mv ~/.dropbox ~/.Trash/dropbox.old
I received an error saying "No such file or directory."
I continue to receive this message each time I boot up the computer, even though I have it disabled in the "Allow in the background."
Additionally under the "Notifications" section of the system systems, Dropbox is not listed under "Application Notifications."
How is it possible that I am still receiving these notifications?
Does dropbox have any type of phone based customer support? I haven't been able to find a contact number.
I contacted apple support and they were not able to help me with this.
I would appreciate any further assistance you can offer.
- Hannah2 years agoDropbox Staff
Hey WonderingAboutThat, thanks for this info.
May we reach out to you via email, so we can take a closer look into this?
- WonderingAboutThat2 years agoHelpful | Level 6
That would be fantastic! I would really appreciate the help. Is there a way I can send it to you privately without posting it publicly here?
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