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Raivo's avatar
Raivo
Helpful | Level 5
8 months ago

Updating .txt files on PC doesn't update it on the Android app unless the file is renamed

Some days ago started problems with .txt files syncing between PC and Android. When changing and saving file in PC the Anrdoid DB folder shows new saving date but when opening file the content is old...
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  • TrevorS's avatar
    TrevorS
    8 months ago

    Hey Raivo, thanks for reporting this bug! We have issued a fix that can be seen immediately on the latest Beta build of Version 370. If not then the Stable build of Version 370 starts releasing on Tuesday March 26.

     

    Thank you for your patience and sorry for the delay!

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Thanks for bringing this to our attention, Raivo.

 

Have you tried clearing the cache of the Dropbox app on your Android device, to see if that helps?

 

Let me know how it goes.

BenDBX's avatar
BenDBX
Icon for Community Manager rankCommunity Manager
8 months ago

Hi Raivo,

 

Our engineering team is aware of this issue and actively investigating a fix. We'll let you know when we have more information.

 

Regards,

Ben

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