You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
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8 TopicsDropbox for Office add-on-Office365 suddenly doesn't work with Dropbox
I've used dropbox for quite a while on my hp envy laptop, windows10, office365. Suddenly, every time I try to open an office document (word, excel, pp - all), I get the following msg: "Excel/Word... is running into problems with the "dropbox for office" add-in. If this keeps happening, disable this add-in and check for available updates. Do you want to disable it now?" When I clicked YES (disable), it didn't solve the problem. I couldn't open any document without making a copy (and it didn't let me save the original). This is my all my work here, so this is urgent - anyone can help??20Views0likes4CommentsMessage from the Dropbox app that "1 File is Unable to Sync".
Hi, I am a longterm user of Dropbox on Windows desktop. I have one dropbox folder/file that is not syncing. All the rest of my files are syncing fine. The message I get from the Dropbox app is "1 File is Unable to Sync" I tried exiting the app and then rebooting the app. And, that didn't solve the issue. I also renamed the problematic file in the cloud and then didn't solve the issue. I tried to rename the problematic file on my desktop but it wont allow me. It gives me the error message "This action can't be completed because the folder or a file in it is open to another program." I have checked all my programs and I don't see any program running any file in that folder. Any thoughts on how to proceed? Thanks.Solved19Views0likes2CommentsDeleting files to free up space should be reflected immediately
Deleting files to free up space should be reflected immediately on your Dropbox account. Why do I have to wait 12 hours to see the changes applied? If I reach the limit of my storage, that's what happens. I can't upload files because the system still thinks I'm full, when I'm not.44Views0likes1CommentACTUAL SPACE BEING USED TO COMPARE ONLINE VS OFFLINE
I wish to view my actual use of storage online vs. offline. If I choose to make available offline, then they should be equal. All past searches as well as Google searches reference old screenshots and nothing relevant to what exists today. Mac, is my PC, cloud is your Dropbox. If cloud says XYZ Gb is being used (12345,000 files, as and example) local PC should equal with XYZ GB and 12345,000 files being stored locally. How do I see, compare, validate, check? WHY is this becoming such a challenge to use? All the complaining in these forums, yet nothing seems to actually be easy!25Views0likes4CommentsIntegration Issue with Dropbox link placement
When trying to integrate a Dropbox-hosted file into my platform, I encountered an issue with generating and sharing the direct download link. While Dropbox provides a shareable URL, the default link redirects users to a preview page instead of triggering an automatic download. For seamless integration, I need a direct download link that eliminates extra steps for the user. Steps I followed: Uploaded the file to Dropbox successfully. Generated the shareable link (format: https://www.dropbox.com/s/uniqueid/filename?dl=0). Modified the link to ?dl=1 for direct download. However, when embedding the modified link into my platform, some users report errors like broken downloads or file inaccessibility. Is there a way to ensure consistent, reliable direct downloads for all users through Dropbox?16Views0likes1CommentNew Computer - all Word Docs Corrupt
I have set up a new computer. Downloaded the Dropbox desktop app, same as previous computer. I am running Office365. Now all Word documents that are stored in DP are showing corrupted. I can login to DP directly and open the document but when I try to open through my DP shortcut on file explorer. Word docs will not open directly. The solution has been to open the document from DP and then re-save it on the computer in DP. So I still have access to the docs but it's very inconvenient. Is there a solution that would allow my documents to all update at once and be available again from the file explorer shortcut?13Views0likes1CommentI can't see my folders in offline only mode on Mac OS 15.1
I have a new install on a Mac (Sequoia 15.1). I opted to keep all my folders offline on the install. However in the Mac finder no folders are visible, only individual folders. On the webapp they are all there. I want selective sync and decide after the install what I want kept locally.13Views0likes1Comment