Learn how to make the most out of the Dropbox Community here 💙!

Dropbox Passwords

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.will not send notification to any device or computer to allow log in. Something glitched in their system the other day. Logged me out of all my account. I now cannot log back in. I can log into Dropbox, but not Dropbox passwords. Notifications to allow access to Dropbox passwords is not working. No way to log back into my passwords account. Won’t allow me to log into Dropbox passwords via desktop either
.so frustrating!! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"471","kudosSumWeight":2,"repliesCount":69,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:823528":{"__typename":"Conversation","id":"conversation:823528","topic":{"__typename":"ForumTopicMessage","uid":823528},"lastPostingActivityTime":"2025-03-31T02:14:07.719-07:00","solved":false},"User:user:1606478":{"__typename":"User","uid":1606478,"login":"severard","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:1606478"},"ForumTopicMessage:message:823528":{"__typename":"ForumTopicMessage","subject":"Dropbox Passwords doesn't autofill in my Android apps or my Firefox browser login screens","conversation":{"__ref":"Conversation:conversation:823528"},"id":"message:823528","revisionNum":2,"uid":823528,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1606478"},"metrics":{"__typename":"MessageMetrics","views":72},"postTime":"2025-02-21T19:34:12.903-08:00","lastPublishTime":"2025-02-24T02:37:08.941-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Dropbox Password app v278.13 \n Firefox version  \n 135.0.1 (Build #2016074239), hg-7c2ff1aa3394+ \n GV: 135.0.1-20250216192613 \n AS: 135.0.1 \n Do I always have to open Dropbox Password app on my device first? \n My dropbox passwords do not suggest or autofill in APPs and Firefox browser tabs on my Android (v14) samsung tablet (UI6.1, SM-X210). \n   \n   \n   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"380","kudosSumWeight":0,"repliesCount":7,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:825169":{"__typename":"Conversation","id":"conversation:825169","topic":{"__typename":"ForumTopicMessage","uid":825169},"lastPostingActivityTime":"2025-03-13T05:46:37.868-07:00","solved":false},"Category:category:104007A":{"__typename":"Category","id":"category:104007A","displayId":"104007A"},"Forum:board:104001000":{"__typename":"Forum","id":"board:104001000","displayId":"104001000","nodeType":"board","conversationStyle":"FORUM","title":"Haz una pregunta","shortTitle":"Haz una pregunta","parent":{"__ref":"Category:category:104007A"}},"User:user:1739425":{"__typename":"User","uid":1739425,"login":"Dann Quila","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-6.svg?time=0"},"id":"user:1739425"},"ForumTopicMessage:message:825169":{"__typename":"ForumTopicMessage","subject":"Error app dropbox passwords Android","conversation":{"__ref":"Conversation:conversation:825169"},"id":"message:825169","revisionNum":1,"uid":825169,"depth":0,"board":{"__ref":"Forum:board:104001000"},"author":{"__ref":"User:user:1739425"},"metrics":{"__typename":"MessageMetrics","views":30},"postTime":"2025-03-05T12:08:26.560-08:00","lastPublishTime":"2025-03-05T12:08:26.560-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Buen dĂ­a  Estoy teniendo un problema, tengo dropbox passwords en mi laptop y funciona normal. Pero en mi android no es posible, cuando estoy en la parte \"Comprobando tu estado\" aparece un error que dice: ÂĄVaya! Se produjo un error, vuelve a intentarlo nuevamente.  No se que hacer, he intentado desinstalar la app, volverla a instalar y tampoco funciona. En mi tablet Andorid tambiĂ©n me pasa exactamente lo mismo. Ayuda porfavor.  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"450","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:568326":{"__typename":"Conversation","id":"conversation:568326","topic":{"__typename":"ForumTopicMessage","uid":568326},"lastPostingActivityTime":"2025-03-12T15:01:09.845-07:00","solved":false},"User:user:1506611":{"__typename":"User","uid":1506611,"login":"hanskfroschauer","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:1506611"},"ForumTopicMessage:message:568326":{"__typename":"ForumTopicMessage","subject":"Dropbox Passwords doesn't sync logins between devices?","conversation":{"__ref":"Conversation:conversation:568326"},"id":"message:568326","revisionNum":3,"uid":568326,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1506611"},"metrics":{"__typename":"MessageMetrics","views":2997},"postTime":"2022-01-05T00:27:34.872-08:00","lastPublishTime":"2022-07-26T00:43:30.281-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I use Dropbox Passwords on 4 devices. My iPhone and my 'old' Macbook Pro, where everything syncs and works, and my iPad and my new Macbook Pro, where nothing is synced. Both just show me the 'Start adding accounts' screen. I've been through a looong list of measures with chat support, but nothing has solved this so far.  Has anybody else experienced something similar? And maybe even found a potential solution? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"420","kudosSumWeight":2,"repliesCount":23,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:825901":{"__typename":"Conversation","id":"conversation:825901","topic":{"__typename":"ForumTopicMessage","uid":825901},"lastPostingActivityTime":"2025-03-11T15:13:30.401-07:00","solved":false},"User:user:1906502":{"__typename":"User","uid":1906502,"login":"JTF19","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"id":"user:1906502"},"ForumTopicMessage:message:825901":{"__typename":"ForumTopicMessage","subject":"I'm trying to access Passwords from one of my 3 authorized devices, but get an error.","conversation":{"__ref":"Conversation:conversation:825901"},"id":"message:825901","revisionNum":2,"uid":825901,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1906502"},"metrics":{"__typename":"MessageMetrics","views":73},"postTime":"2025-03-10T14:05:50.192-07:00","lastPublishTime":"2025-03-10T14:45:27.296-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have a Basic plan with 3 devices authorized.  I am working from one of the 3 devices, and while logged in to Dropbox, it will not allow me to access Dropbox Passwords, saying I am already logged in to 3 devices.  This is clearly an error, and I should not have to log out from one of my other devices to access.  Can someone help? \n   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"358","kudosSumWeight":0,"repliesCount":12,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:821971":{"__typename":"Conversation","id":"conversation:821971","topic":{"__typename":"ForumTopicMessage","uid":821971},"lastPostingActivityTime":"2025-03-04T07:10:20.580-08:00","solved":false},"User:user:938217":{"__typename":"User","uid":938217,"login":"mikkelet","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":null},"id":"user:938217"},"ForumTopicMessage:message:821971":{"__typename":"ForumTopicMessage","subject":"Passwords not synced between Android phone and browser","conversation":{"__ref":"Conversation:conversation:821971"},"id":"message:821971","revisionNum":2,"uid":821971,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:938217"},"metrics":{"__typename":"MessageMetrics","views":32},"postTime":"2025-02-12T06:52:49.877-08:00","lastPublishTime":"2025-02-13T02:24:26.490-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I am trying to access a password in the browser extenion (v3.26.0) that I created on my android phone (v278.13, phone is S25 Ultra Android 15), but it is not available. Both are logged in to the same account. How do I fix this? \n   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"238","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:823627":{"__typename":"Conversation","id":"conversation:823627","topic":{"__typename":"ForumTopicMessage","uid":823627},"lastPostingActivityTime":"2025-02-26T08:13:48.860-08:00","solved":true},"User:user:1904162":{"__typename":"User","uid":1904162,"login":"vlton24","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:1904162"},"ForumTopicMessage:message:823627":{"__typename":"ForumTopicMessage","subject":"How contact Dropbox regarding a (potential) security issue?","conversation":{"__ref":"Conversation:conversation:823627"},"id":"message:823627","revisionNum":1,"uid":823627,"depth":0,"board":{"__ref":"Forum:board:101001020"},"author":{"__ref":"User:user:1904162"},"metrics":{"__typename":"MessageMetrics","views":92},"postTime":"2025-02-23T05:19:22.206-08:00","lastPublishTime":"2025-02-23T05:19:22.206-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hello everyone, how can I contact someone at Dropbox regarding a propably security related weird behaviour I just observed?   Thanks ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"142","kudosSumWeight":0,"repliesCount":9,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:823638":{"__typename":"Conversation","id":"conversation:823638","topic":{"__typename":"ForumTopicMessage","uid":823638},"lastPostingActivityTime":"2025-02-24T03:03:28.236-08:00","solved":false},"User:user:1904176":{"__typename":"User","uid":1904176,"login":"jodeejo","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:1904176"},"ForumTopicMessage:message:823638":{"__typename":"ForumTopicMessage","subject":"Do I need to create a new account in order to use Dropbox Passwords on my mobile?","conversation":{"__ref":"Conversation:conversation:823638"},"id":"message:823638","revisionNum":2,"uid":823638,"depth":0,"board":{"__ref":"Forum:board:101001017"},"author":{"__ref":"User:user:1904176"},"metrics":{"__typename":"MessageMetrics","views":33},"postTime":"2025-02-23T07:30:31.004-08:00","lastPublishTime":"2025-02-24T03:03:28.236-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" On my phone I can open the Dropbox app, but when I open the Dropbox Passwords app, it is like I need to create an account  and link to devices.  All my passwords live there and I have no idea how to get back in? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"223","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:821322":{"__typename":"Conversation","id":"conversation:821322","topic":{"__typename":"ForumTopicMessage","uid":821322},"lastPostingActivityTime":"2025-02-11T01:29:48.794-08:00","solved":false},"User:user:357645":{"__typename":"User","uid":357645,"login":"cix","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:357645"},"ForumTopicMessage:message:821322":{"__typename":"ForumTopicMessage","subject":"Set a separate master password for the Dropbox Passwords app on iOS.","conversation":{"__ref":"Conversation:conversation:821322"},"id":"message:821322","revisionNum":3,"uid":821322,"depth":0,"board":{"__ref":"Forum:board:101001020"},"author":{"__ref":"User:user:357645"},"metrics":{"__typename":"MessageMetrics","views":27},"postTime":"2025-02-07T05:52:49.442-08:00","lastPublishTime":"2025-02-07T09:57:56.288-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi, \n the current solution for Dropbox Password App for iOS is very unsecure as anyone that know the iPhone password can easily access to the passwords wallet. \n This is the case i.e. when someone has to provide its iPhone to a service center for a repair and he/she has to provide the iPhone password to the technician. \n Some other Apps have a master password which is different from the iPhone one, so all passwords are securely protected. \n I think this is a must feature, otherwise the app is very, very unsecure... \n p.s. this is not the case for the desktop version, which already has a master password. 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