You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    If you never gave Dropbox your card details you need to contact your card issuer as THEY are the ones who need to help as your card has been cloned. 

     

    If you did then you need to follow https://help.dropbox.com/plans/refund

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!