We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

2bcruzn's avatar
2bcruzn
New member | Level 2
11 months ago

Why was I charged by Formswift?

Anyone get scammed by formswift? Evidently they are tied to Dropbox somehow. I now have a charge of 37.00 on my debit card When I call the number then they want my bank account number or my debit car...
Dropbox Basic
Plans
Plans and upgrades
Upgrading
Shadicxy's avatar
Shadicxy
Explorer | Level 3
Yes please
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Thanks for your feedback here, tenderfoot. 

 

I've made sure to pass it along to our team.

 

And as for you, Shadicxy, I just sent you an email, so we'll continue investigating this over there.

  • Shadicxy's avatar
    Shadicxy
    Explorer | Level 3
    7 months ago
    i have responded the email
  • Shadicxy's avatar
    Shadicxy
    Explorer | Level 3
    7 months ago
    I wasn’t able to locate the ticket section and haven’t gotten any response, could we discuss this matter through email please and thank you

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!