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Forum Discussion
2bcruzn
11 months agoNew member | Level 2
Why was I charged by Formswift?
Anyone get scammed by formswift? Evidently they are tied to Dropbox somehow. I now have a charge of 37.00 on my debit card When I call the number then they want my bank account number or my debit car...
BDesa
New member | Level 2
Same thing here - I have emailed FormSwift support over ten times with two different support reps. Neither one has followed up with me and they are still charging my credit card $37.00 per month. What does a person need to do to get them to stop and refund the money? They do not have phone # that is manned.
Nancy
8 months agoDropbox Staff
Sorry to hear this, BDesa. Feel free to send over any ticket numbers you may have, and I can take a look for you.
- tenderfoot8 months agoExplorer | Level 4Thanks for your reply, Nancy. I do not have any “tickets” since I have not been able to follow Jay’s instructions. I get stuck trying to find the “other” choice to which he refers. Maybe a step by step instruction would resolve that for me. I’m new to this Forum and I’m kind of a dinosaur at age 86. Any help on this would be appreciated & understanding the relationship between Formswift and Dropbox. I’m clueless!
- Megan8 months agoDropbox Staff
Hi tenderfoot, I just created a ticket on my end for you.
All you have to do, is check your Community-linked email address, and reply back to me there.
Thanks!
- Shadicxy7 months agoExplorer | Level 3I am having the same issue, i didn’t even have an account for formswift and i was charged $37 randomly and an additional $1.95
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