You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Ed1969's avatar
Ed1969
Helpful | Level 6
7 months ago

I paid for a subscription, but my Dropbox account hasn't been upgraded

Ik heb gisteren mijn abb een upgrade gegeven (online betaald) en de update is niet zichtbaar. Ik kan nergens een mail adres of telefoonnummer vinden om te contacten wat er niet goed gaat. Wie heeft c...
Billing
Payments
Plans
upgrades
  • Ed1969's avatar
    Ed1969
    6 months ago

    Hi, upgrade gedaan, en goed gegaan!

    Dank voor de support!

    Fijne dagen, gr Edwin

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey xmich97, is het mogelijk dat het account dat je hebt geüpgraded via de Dropbox-website, anders is dan het account dat je hebt gekoppeld aan de Dropbox-app op je telefoon?

 

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Hey xmich97, is it possible that the account you upgraded, using the Dropbox website, is different to the one you have linked to the Dropbox app on your phone?

xmich97's avatar
xmich97
Explorer | Level 3
6 months ago

Nee, dat is niet mogelijk.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Hmm, wat voor betaalmethode heb je gebruikt om de betaling uit te voeren?

     

    Was het een creditcard/debetkaart?

     

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    Hmm, what kind of payment method did you use to make the payment?

     

    Was it a credit/debit card?

  • xmich97's avatar
    xmich97
    Explorer | Level 3
    6 months ago

    Nee, gewoon via iDeal betaald 

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