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Forum Discussion
Team members receiving emails inviting them to edit the folders I uploaded
Morning All
I have uploaded folders this morning and everyone within the Dropbox group have had an email from myself (via Dropbox) inviting them to edit said folder.
This is the first tim...
Hi everyone! I'm the Product Manager for this feature. Thank you all for the feedback! We are planning to update this so the default checkbox is OFF. When you (or team members) create a new team folder, you'll have to check the box if you want to notify other members of the shared folder you have created a new folder
Our engineering team is in the middle of this update so this should be rolled out in the next week or 2. Thank you again everyone for your feedback and patience!
Not sure when this was changed but I have never had an issue with this. Now every time I create a folder that check box (Send an email notification) is always checked. which sends an email out to everyone in the company every time. We have a whole team constantly making folders. This was never an issue until about a week ago. Is there anyway to leave that unchecked or get rid of that option?
Thanks
Nancy
Dropbox Staff
Dropbox StaffHey antonioabrego, thanks for your post.
Can you send over a full screenshot of where you see this option on your end?
To clarify, can you manually uncheck it or is it not possible?
Let me know.
Our office has started experiencing the same thing. Everyone receives an email notification when a new folder is created in Dropbox. We also have a team constantly creating folders and the email notifications are overwhelming. This is a new problem. How can we fix it?
Thank you.
my colleagues are receiving tons of emails from Dropbox, whenever I create new folders or insert images.
we have had Dropbox for years and it has never happened. Please see attachments.
Someone can Help me?
- Megan
Hey SHARON VANNI, I hope you're doing well!
I went ahead and removed the screenshots you attached, since they contained a lot of sensitive information, emails and names.
Do you share a folder with your colleagues? Also, have they adjusted their email notification settings? You can see more about this here.
Keep me posted!
Us too. It started yesterday and we have been trying to figure out why this is happening. I can let the team know to uncheck the box when creating a folder, but if there is a way to change that setting that would be much better than unchecking it every time. Thank you
