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Forum Discussion

wayneferro1's avatar
wayneferro1
Helpful | Level 6
2 years ago

My phone lost contact to Dropbox

Lots of problems with  dropbox.

Now i have lost the contact between my cell phone and my computer, how can i marry the two together again?

Thx for your help.

Wayne

  • i AM SIGNED INTO BOTH BUT DIFFERENT PICS ON EACH, PHONE AND COMPUTER

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    wayneferro1 wrote:

    Now i have lost the contact between my cell phone and my computer, how can i marry the two together again?


    Your cell phone and computer don't link together. Each one links separately to your Dropbox account. In order to see the same files on both, just make sure that you're signed in to the same Dropbox account on both.

     

    If needed, uninstall the Dropbox app from your phone and reinstall it. Sign in with the same email address you used to sign in to Dropbox on your computer.

  • wayneferro1's avatar
    wayneferro1
    Helpful | Level 6

     

     I somehow lost my connection of my cell phone to my computer. when i deleted files in dropbox to get under the maximum of the free usage box.

    Thx, Wayne

     

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II

      I see that you've posted elsewhere on the forums using a different account ( wayneferro1 vs wayneferro ), so you most definitely have more than one account. Make sure you're using the same account on both devices.

      • wayneferro1's avatar
        wayneferro1
        Helpful | Level 6

        I have, the 3 photos sit in transfer, but don't show up on my cell phone

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff

      Hi wayneferro1, thanks for bringing this to our attention.

       

      Are you referring to signing out of the Dropbox mobile app so that it's no longer linked to your account?

       

      Are you able to sign back into the account?

       

      This will help me to assist further!

      • wayneferro1's avatar
        wayneferro1
        Helpful | Level 6

        Im have both cell phone and computer setup and i transfer from computer to cell and it does not go

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