We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
dowload invoice/receipt
Im not able to see the receipts. How can I get them?
- Walter
Dropbox Staff
Hey LillyN, thanks for posting on our Community and sorry to hear you're having issues with this.
Can you please let us know what plan you're on at the moment and what you see in your account's billing page?
Thanks so much!
the billing page is empty. Each one of us (at the company) had a single dropbox access and I paid 20,83 monthly. Now I use other access. But i need the invoices for 14.10.2022, 14.11.2022, 15.12.2022, 14.02.2023 and 14.03.2023. Thank you
- Walter
In that case, I'd suggest that you get in touch with our support team directly for further assistance on this LillyN
To do so, make sure to use an incognito window without logging into any Dropbox account and fill in this form with all the relevant details.
Once you do that and get a ticket from our system, feel free to share it with us here so that we can look it up too.
