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Forum Discussion

nharp's avatar
nharp
New member | Level 2
3 years ago

Unable to see India as dropdown country for credit card payments

Hi 

I have to upgrade my storage but I am not able to do so. I do not see India as dropdown country for credit card payments. Also, there is no other option for payment. I see UPI but as soon as select it, it changes to paypal and I am unable to proceed.

 

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upgrades
  • Walter's avatar
    Walter
    3 years ago

    Hi all, I just wanted to mention that this should be resolved now.

     

    Note that you might need to clear your browser's cookies or cache before you can see India as an option on the Checkout page again. 

     

    Let us know if this persists for anyone of you!

  • Gina_WV's avatar
    Gina_WV
    New member | Level 2
    3 years ago

    Hi! We have a team member of our company that hasn't been able to upgrade his Dropbox Account. They are from India, and mentioned that "INDIA" is not on their options in order to upgrade.

    Please advice.

  • nharp's avatar
    nharp
    New member | Level 2
    3 years ago

     @Nancy I am unable to upgrade from basic using any payment method. 

    If I select credit card, I do not see India listed in the country dropdown for a Credit Card payment. 

    If I select UPI (monthly option) , it option changes to paypal and I am stuck again. 

    Please help .

     

     

    • grmunjal's avatar
      grmunjal
      Explorer | Level 4
      3 years ago

      nharp The solution provided to me would make a USD 70 thing cost USD 270. I don't think dropbox understands/cares about the indian market. After using dropbox for over 4 years, I have migrated entirely to gdrive. They have the same type of desktop and web interface, much better pricing, and a site that actually works.

  • anupamw's avatar
    anupamw
    New member | Level 2
    3 years ago

    It is surprising and shocking that India is missing in the list of countries while upgrading the plans.

    Could someone explain as to how this can happen ?

    Regards,

  • davidjacobrajan's avatar
    davidjacobrajan
    New member | Level 2
    3 years ago

    When trying to enter my payment details via credit card, I am unable to to see India as an option in the Country dropdown menu.

     

    I am not interested in any solution that requires a yearly payment, Paypal, or UPI

     

    Additionally, why has dropbox has refused to work with the Indian financial credit card payments system for subscriptions for nearly two years now?

    Two years of having to manually make a credit payment each month to renew my dropbox plus account.

     

    David

  • leocarlos2's avatar
    leocarlos2
    New member | Level 2
    10 months ago

    I'm seeing the issue with the country dropdown for credit card payments it seems India isn't listed. Also, for UPI (monthly), the option switches to PayPal. Let's troubleshoot together to find a solution for smoother payment options!

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