We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Stefan87's avatar
Stefan87
Explorer | Level 4
16 days ago

Possibly fraudulent charge

Yesterday I discovered that EUR 21 monthly have been charged off my credit card from a recipient named DROPBOX SIGN MONTHLY SAN FRANCISCO since March. There is no other information regarding the rec...
Billing
cancellations
Payments
  • Mark's avatar
    Mark
    16 days ago

    If you didnt give Dropbox Sign (https://sign.dropbox.com/) your details you need to contact your bank. 

     

    If you DID then its legit. 

     

    Note you wont find it on this site you need to go direct to Dropbox Sign: https://sign.dropbox.com/

Stefan87's avatar
Stefan87
Explorer | Level 4

Sorry, I didn't realize that Dropbox Sign is a different kind of service, and I already found the source of the payment. Thank you!

Mark's avatar
Mark
Icon for Super User II rankSuper User II
16 days ago

It really isnt made clear is it Stefan87 ?

 

Pleased its sorted though!

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!