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Forum Discussion
I can't delete my account.
It seems that this company refuses to delete an account and is impossible to contact. Don't use them.
- Jay
Dropbox Staff
Hi calafradulistic, thanks for bringing this to our attention.
Could you clarify what you're referring to?
Are you receiving an error when following these steps to delete your account?
This will help me to assist further!
HI
I have logged in and followed the steps and get to the screen below. I can get no further.
I have tried different browsers and computers. I cannot set a password and if I try to use my existing login it fails. Very poorly programmed. Just delete my account please and confirm it's gone.
- I'm having the same issue. Every time I try to delete the account, it gives an error message; " Error (403) Looks like you don't belong here. You should probably sign in. Check out our Help Center and Forums for help, or head back to home."
HI
I probably only have a trial account. I tried another browser and a completely different computer at work and got the same result. It requires me to login again and then won't allow it saying something about the user name already in use. Not very good programming when someone isn't able to remove their account from someone's system.
- Rich
Super User II
calafradulistic wrote:
It requires me to login again and then won't allow it saying something about the user name already in use.
That sounds like you're on the form to create a new account, not sign in, which would definitely say the username is already in use since you still have an account with that email address.
