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Forum Discussion
Dropbox won't let me resubscribe.
Dropbox won't let me resubscribe.. and when I click upgrade it shows me the same page over and over.. saying I used 19gb.
But won't give me options to upgrade. I went to plans.. and click upgrade also.. and that takes me to the same page that provides no avenue.
- Nevermind I figured it out on the app
- Jay
Dropbox Staff
Hi mishamoonbow, thanks for bringing this to our attention.
Are you trying to upgrade via the Dropbox site or the mobile app?
According to your previous bank statement, were you charged by Dropbox, iTunes or Google Play?
This will help me to assist further!
- Via dropbox site
- Nevermind I figured it out on the app
Jay I need to resubscribe but it wont allow be to do it online due to an issue with the card security can I do this over the phone
