You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
EmmaRoseR
2 years agoNew member | Level 2
Changing from Monthly to Annual plan through Google Play Store
Hello! I have a monthly plus membership through the Google Play store. I would like to change it to an annual membership as I assume that will save me money. However, when I go to do this through the ...
EmmaRoseR
New member | Level 2
[removed]
EmmaRoseR
2 years agoNew member | Level 2
[removed]
- Hannah2 years agoDropbox Staff
Hey EmmaRoseR, thanks for your reply.
I removed your links here to avoid unnecessary traffic in your account.
And I'm afraid that if you're billed through Google Play, you can only have a monthly billing schedule.
If you wish to be billed annually, you'd need to cancel your subscription, allow your account to temporarily downgrade and then re-upgrade directly through our website.
I hope this helps, but let me know if you still have questions.
- EmmaRoseR2 years agoNew member | Level 2Thank you so much for that information. Can you tell me what the annual plus subscription costs?
Also, of I cancel and downgrade my account, will I lose anything?- Rich2 years agoSuper User II
EmmaRoseR wrote:
Can you tell me what the annual plus subscription costs?You can see the pricing in your currency on the Plans page.
Also, of I cancel and downgrade my account, will I lose anything?No, you won't lose any files. If you're over your storage quota after the downgrade then syncing will temporarily stop, but it will resume again once you re-upgrade.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!