You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

londonjerry's avatar
londonjerry
Explorer | Level 3
31 days ago

Changing Family annual plan to Family monthly plan

This should be simple but the Dropbox How To's seem to refer to a different UI. When I click on my avatar I don't get "Manage account" as the How to requires

Billing
Payments
Plans
  • Hannah's avatar
    Hannah
    31 days ago

    Hey londonjerry, thanks for letting us know about this.

     

    Are you currently the Family manager?

     

    Can you try this page and let me know if you can find the correct options?

     

    Keep me posted.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    31 days ago

    Hey londonjerry, thanks for letting us know about this.

     

    Are you currently the Family manager?

     

    Can you try this page and let me know if you can find the correct options?

     

    Keep me posted.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!