\n
You can switch your Dropbox subscription from monthly to yearly at any time by selecting the yearly option in your account settings under the billing tab.
\n\n
You'll begin your new annual subscription at your next renewal date, and you'll be charged annually going forward.
\n\n
I hope this helps!
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I can't seem to do that? Here's what my billing screen looks like:
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"90","kudosSumWeight":1,"repliesCount":1,"postTime":"2023-01-05T18:00:54.763-08:00","lastPublishTime":"2023-01-05T18:00:54.763-08:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":6501},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:648361/message:648708","customFields":[],"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"90","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1748542":{"__typename":"User","id":"user:1748542","uid":1748542,"login":"Francis Redman","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-09-23T11:14:47.597-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:46"},"entityType":"USER","eventPath":"community:mxpez29397/user:1748542"},"ModerationData:moderation_data:715964":{"__typename":"ModerationData","id":"moderation_data:715964","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:715964":{"__typename":"ForumReplyMessage","uid":715964,"id":"message:715964","revisionNum":1,"author":{"__ref":"User:user:1748542"},"readOnly":false,"repliesCount":2,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"parent":{"__ref":"ForumTopicMessage:message:648361"},"conversation":{"__ref":"Conversation:conversation:648361"},"subject":"Re: Change billing from monthly to yearly","moderationData":{"__ref":"ModerationData:moderation_data:715964"},"body":"Hi,
I saw an advert on dropbox to save money by switching to an annual subscription, clicking on the 'view upgrade options' link in the top bar when logged into Dropbox brings up an error page, and there doesn't seem like an option to make this change under billing settings from my admin account.
I have a Personal Plus account.
Thanks
Francis
How are you currently paying? Is it via a mobile play store?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"93","kudosSumWeight":0,"postTime":"2023-09-24T09:43:39.124-07:00","lastPublishTime":"2023-09-24T09:43:39.124-07:00","metrics":{"__typename":"MessageMetrics","views":4875},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:648361/message:716092","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDcxNjUzMiw3MTY1MzI","node":{"__ref":"ForumReplyMessage:message:716532"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:716532":{"__typename":"ModerationData","id":"moderation_data:716532","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:716532":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1748542"},"id":"message:716532","revisionNum":1,"uid":716532,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"parent":{"__ref":"ForumReplyMessage:message:716092"},"conversation":{"__ref":"Conversation:conversation:648361"},"subject":"Re: Change billing from monthly to yearly","moderationData":{"__ref":"ModerationData:moderation_data:716532"},"body":"Hi Mark,
I am paying via PayPal.
F
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"54","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-09-26T02:01:12.769-07:00","lastPublishTime":"2023-09-26T02:01:12.769-07:00","metrics":{"__typename":"MessageMetrics","views":4831},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:648361/message:716532","attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:716639":{"__typename":"ModerationData","id":"moderation_data:716639","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:716639":{"__typename":"ForumReplyMessage","uid":716639,"id":"message:716639","revisionNum":2,"author":{"__ref":"User:user:364291"},"readOnly":false,"repliesCount":4,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"parent":{"__ref":"ForumTopicMessage:message:648361"},"conversation":{"__ref":"Conversation:conversation:648361"},"subject":"Re: Change billing from monthly to yearly","moderationData":{"__ref":"ModerationData:moderation_data:716639"},"body":"Hey Francis Redman, sorry to jump in here, but could you try clearing your browser's cache and/or using another browser and let us know if you still get an error?
If you do, I'd appreciate a screenshot too.
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F
/
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\n\n
Do you see the same when you try from other browsers, like Walter suggested, or an incognito window?
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