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Forum Discussion
Change billing from monthly to yearly
Hi, I'd like to change my billing cycle from monthly to yearly. I don't want to pay $13 a month, I'd like to pay whatever the yearly fee is please. I'm on Dropbox Plus. I really need a yearly bi...
Hi mattbailey, do these steps help at all in changing the billing cycle on your account?
Hey Please see screengrabs of what I get on the billing page, and also what I get when I go try to view plans.
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Hannah
Dropbox Staff
Dropbox StaffThanks for the screenshots, Francis Redman.
Do you see the same when you try from other browsers, like Walter suggested, or an incognito window?
Yes, that was a new browser; had never logged on to google chrome mobile before.
- Walter
Since the issue persists, I'd recommend getting in touch with our support team directly for further assistance Francis Redman
Once you do so and get a ticket ID from our system, you can share it with us here so that we can look it up as well.
