You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

gailb's avatar
gailb
New member | Level 2
3 years ago

Changing Country and currency

Please advise if I change country and currency it tells me that my subscription will end and then need to continue, does my data stay exactly where it is? What do I need to do it? I forgot to advis...
Billing
Payments
upgrades
  • Mark's avatar
    Mark
    3 years ago

    Hi gailb 

     

    Your data is safe 🙂

     

    You need to wait for the upgrade to fail as well as the few retries that it will do - you get a few days grace before you are downgraded. Then once you are downgraded and you notice syncing stops as your account is now over quota you simply re-upgrade to the correct plan and using new card etc. 

     

    https://help.dropbox.com/billing/change-currency

Sh1ning's avatar
Sh1ning
New member | Level 2

Hello i'm living in USA now and changed my apple region and dropbox subscription has gone. now i can't renew it. on dropbox site I'm also can't use my new debit card issued in USA because my previous region was Kyrgyzstan. Can u help me to renew my subscribe?

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