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Forum Discussion

Nicholas Contey's avatar
Nicholas Contey
Explorer | Level 4
3 years ago

Cancel Subscription

Hi:    We are trying to cancel a dropbox charge that has been incurring on our Company credit card for sometime now. However, no one seems to be able to locate the account associated with it. We ...
cancellations
Refunds
  • Walter's avatar
    Walter
    3 years ago
    Hi Nicholas Contey, sorry to hear you're having issues with this.

    Would it be OK if I reach out via the email address that's connected to your profile here, in our Community, in order to look further into this matter?

    Thanks!
tmiller's avatar
tmiller
New member | Level 2

I've spent 45 minutes this morning trying to figure out how to cancel my account. Can't find the cancel link on my laptop or either of my two phones. Complete waste of time. 

 

studiobaron's avatar
studiobaron
New member | Level 2
3 years ago
I have the same problem. Suddenly got charged a $20 monthly charge. Never signed up. Cannot find an account associated. But even worse, there seems to be NO EASY WAY TO CANCEL OR CALL ANYbODY FOR HELP. Shameful!

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