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Forum Discussion
Updating Dropbox account
Long story short someone added me to a group that messed up my own dropbox and put me on a business trial and renamed my main dropbox folder. i eventually got it removed and my account was restored to an individual plan (apparently i was upgraded to a business plan trial with the addition to a team) and i uninstalled the local dropbox app. However upon reinstalling i still have the issue of the app being grey in my taskbar and stuck "updating my account"
I also launched it and got a permission error despite being the sole admin of the account and the PC.
there was a link to an error log but i have no idea what to make of the contents of it. What can i do?
- Walter
Dropbox Staff
Hi Mike K.45, sorry to hear you're having issues with this.
Could you please perform an advanced reinstall and let me know how it goes?
Thanks so much!
