You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Albert D.4's avatar
Albert D.4
New member | Level 1
10 years ago

Lost Finder Integration in OS X 10.11 (El Capitan)

Hi,

since a few days it seems that I have lost the Finder-Integration in OS X 10.11.

Synchronization works fine, but I'm missing the Dropbox-Icon (in the sidebar the folder looks like a regular folder) and there is no status icon next to the files either (if the file is being synced, etc).

On my wifes computer (running 10.11) as well all works fine - I'm wondering if this has to do because I have the Pro-Account?!?!

  • I had the same issue and was able to get overlay icons back using by doing this:

    • Completely uninstall Dropbox. I used Clean My Mac but you can do it manually using these instructions https://www.dropbox.com/en/help/41 Do everything in the 'For Advanced users' section.
    • Do not move Dropbox folder to the trash
    • Download and install latest version of Dropbox
    • Re-login to Dropbox and if you had only certain folders selected to sync redo your Selective Sync settings.
    • Save settings
    • Relaunch Finder Option+Right Click Finder icon in Dock > Relaunch

    Hope that helps.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!