I cannot install the desktop app on Linux Fedora 37

Dropbox is arguably one of the best solutions for remote file storage.

I know there are some challenges with Linux from the standpoint of trying to provide support to the innumerable number of distributions out there, I get it...

But;

Maybe Dropbox could work more closely with the folks at Ubuntu & Fedora to maintain support those distributions at least, they happen to be the two distributions Dropbox provides download links, but the app doesn't work.  

Fedora & Ubuntu use gnome, gnome uses Nautilus; Dropbox provided support for Nautilus, but now that is no longer the case so the installation fails by not being able to resolve dependencies.  As of now, there is no solution or workaround, and I will not buy a Mac or install Windows just to get Dropbox to work, I will sadly migrate to an alternate supported solution..

This day and age I think this could be better managed.  The Linux users our there are growing in number, I myself abandoned Microsoft years ago and never cared for Apple inc., and I know I'm not alone.  

Hope this fosters some thought on the development side at Dropbox, and Thanks for listening....

Hi,

nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm is not working on Fedora 37 because libnautilus-extension.so.1 is not available. Now Fedora propose  libnautilus-extension.so.4

sudo dnf install nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm
Last metadata expiration check: 0:48:14 ago on Wed Nov 16 13:58:44 2022.
Error:
Problem: conflicting requests
- nothing provides libnautilus-extension.so.1()(64bit) needed by nautilus-dropbox-2020.03.04-1.fc21.x86_64
(try to add '--skip-broken' to skip uninstallable packages)

sudo dnf provides libnautilus-extension*
Last metadata expiration check: 0:50:05 ago on Wed Nov 16 13:58:44 2022.
nautilus-extensions-43.0-2.fc37.i686 : Nautilus extensions library
Repo        : fedora
Matched from:
Provide    : libnautilus-extension.so.4

nautilus-extensions-43.0-2.fc37.x86_64 : Nautilus extensions library
Repo        : system
Matched from:
Provide    : libnautilus-extension.so.4()(64bit)

nautilus-extensions-43.0-2.fc37.x86_64 : Nautilus extensions library
Repo        : fedora
Matched from:
Provide    : libnautilus-extension.so.4()(64bit)

Thanks

CL

Hi sudoluke, thanks for bringing this to our attention.

Would it be OK if we reach out via email to have a further look internally?

Thanks so much!

Same problem.  Hopefully this can be resolved quickly, I would hate to leave Dropbox for lack of Linux support.

Reaching out as a long-time Dropbox user on Linux. I'm attempting to upgrade Fedora, but unfortunately it looks like a library Dropbox relies on was removed in GNOME 43 - am hoping to just be kept in the loop on updates, as I'm sure your engineering team is aware of it already! Output when attempting `sudo dnf system-upgrade download --releasever=37` -

```

Error:
Problem: package nautilus-dropbox-1:2020.03.04-3.fc35.x86_64 requires libnautilus-extension.so.1()(64bit), but none of the providers can be installed
- nautilus-extensions-42.2-1.fc36.x86_64 does not belong to a distupgrade repository
- problem with installed package nautilus-dropbox-1:2020.03.04-3.fc35.x86_64

```

I understand why Dropbox effectively dropped support for GNOME 43: Fedora users are a small portion of Dropbox's customer base.

However, I need clarification on why Dropbox will not offer a pro-rated refund. I spent the past hour chatting with Apple and Dropbox customer support agents, each pointing his finger at the other. I bought an annual Dropbox subscription on my iPhone. I am past the 90-day window when Apple grants a refund, and Dropbox refuses a refund because I paid via my iPhone. The Dropbox customer support agent was as helpful as he could be but lacked the tools to grant a refund. If the number of GNOME 43 users is too small to support, then offering pro-rated refunds on annual subscriptions should be easy.

Same issue after upgrading Fedora from 36 to 37.