How could I get Dropbox Paper 2020?

Dear Dropbox team. 

I am using Dropbox Paper for the collaborative features which, I believe, it was designed to enable. As I invite people to a Dropbox folder, and I use Paper docs to organise information, I found that I cannot save my paper documents in the same folder, because the old version (which I have) does not allow it. This creates a lot of confusion.

Apparently, the 2020 release solves this problem: https://help.dropbox.com/files-folders/paper/paper-2020-faqs

But, strangely you have decided to roll this out to new users only. It would be extremely helpful if you could allow users to choose whether they want to upgrade (or downgrade) so everyone in the team could be on the same version.

Ideally, as a long time paying user, I'd like the option to upgrade to the 2020 release and be able to save related documents in a single Dropbox folder.

I hope this can happen very soon. Thanks for your help.

Now 2022, still no sight of Dropbox Paper 2020, and still getting the "the team is working hard to roll this out to all existing users" response from support. Looks like they have rescheduled the legacy API depreciation yet again, to Q2 2022. So, who knows at this point when us, long-time paying users, will see this new feature that new free accounts have had for 2 years... Almost as if they only care about new user growth over user retention -OR- they actually want all of us existing users to create new accounts to get a feature promised 2 years ago to artificially inflate their user account growth figures. I guess it's all about the stock price nowadays. 

This is the most stupid thing Dropbox could have done. I mean not upgrading everybody at the same time!  Over 2 years of transition if absolutely unacceptable. Through all my frustration, I found a temporary workaround:

My partner is on the 2020 release and I'm not. First, my partner created a Paper document and put it into a project share folder. (No need to share it because it's already in a shared folder) Everybody can see the .paper document. (I couldn't create that file without the 2020 release) When I need a new document, I duplicate that file, move it to wherever I want, rename it and reformat it.  That's how I can use Paper like a 2020 release without having it.  

For the document that already exists, I had to copy-paste the content from the old to the new document....   for each one. I was lucky, I had just a few.

I hope this will help someone and calm some frustrations. 

However, my deception toward Dropbox is unrepairable. 

Folks, 

It seems like Dropbox has gone completely dark on when long term, loyal business users are going to get the 2020 upgrade. 

Threads on this in the community look like they're not being monitored and the FAQs look like they're long out of date. 

It's critical that we're able to store paper files in our dropbox home folder – if we want to use it. We've been holding out for this mythical release for over a year. At the moment the dropbox solution is to use Word. So now we're paying for two cloud storage solutions. 

Can you please update. 

I'm working with some other people who started using Dropbox Paper after the switch to Paper 2020, but I started using it before that, so I'm still on old-Paper. I can edit Paper documents they've created, but I can't add new Paper documents next to theirs. How can I upgrade my account to Paper 2020 so I can collaborate with them? I'd be happy to export and re-import all of my documents in order to do so.

We don't use Dropbox paper because it is not properly connected to Dropbox. It's illogical that you cannot use Paper for ideas generation then not file it in the relevant folder in Dropbox itself (i.e. if you're working on a project, have brainstorm session). Major draw back for us. 

If past serves as a predictor of what to come, I think "next week" means something like "next year". Dropbox Paper 2020 was released in... 2020, and promises to upgrade legacy users were periodically made until now, late 2024. 
I received the same email as you did, and for a while I believed something would change. I should have known better.

I was looking to move some of my teams organisational aspects and time-lining over to Dropbox Paper.  I used Paper in it is early days and it was OK but lacked some basic functionality which would have made a good tool; but, I had heard that Paper had been upgraded and was interested to see if it would work for me.  It sounded like it would as it now could store directly to dropbox folders (like Google Docs does) plus other new features.  After several hours of research and faffing about, along with speaking with the help desk I discover that these new features are only available to new users.  I am sorry but WHAT?

I have business account and since the new Paper was released in 2020 have given dropbox THOUSANDS of dollars in fees but for some reason Dropbox doesn't see it as a priority to look after those who pay them money.   I can't see how this would even get past consumer affairs.  To make matter more irksome I started this plan in 2020 so when it was released was even a pretty new customer.   Dropbox says it is working through issues which meant paper didn't integrate with existing files; but they have been doing that for three years.   If the program was that far off finished in 2020 why release it at all?  The only cherry in the subscription models that we, as purchasers, are now forced to be a part of is that we receive the latest releases and no longer have to but the program outright every few years.   That Dropbox are not playing their part in the deal beggars belief. 

My new idea??  Look after your customers Dropbox.  They might stay.  Very interested to hear what the development team has to say about this. 

I received a notice on Dec 2 that my Paper document will be updated to the 2020 release within the next week, but it has not been updated yet. When will it be updated?